Privacy Policy

Privacy Policy

Welcome to The Brehon Hotel & Spa’s Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make reservations with us. Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Purpose of Data Processing and Legal Basis

At The Brehon Hotel, we collect and process personal data for various purposes, relying on legal bases as outlined below:

Reservation and Booking Purposes:

• We process personal data such as your name, contact details, and payment information to facilitate reservations and bookings. This processing is necessary for the performance of a contract to which you are a party.

Customer Service and Communication:

• We may use your personal data to communicate with you regarding your reservations or provide assistance. This processing is necessary for the legitimate interests of providing quality customer service.

Compliance with Legal Obligations:

• In certain circumstances, we process personal data to comply with legal obligations, such as tax regulations. This processing is necessary to comply with a legal obligation to which we are subject.

Marketing and Promotional Activities:

• With your consent, we may send you marketing communications or promotional offers. You have the right to withdraw your consent at any time.

 

Improving Services:

• We may analyse personal data to improve our services or customize experiences. This processing is necessary for the legitimate interests of improving guest satisfaction.

2. Legitimate Interests for Data Processing

We process personal data based on legitimate interests pursued by us or third parties, including:

• Marketing and Promotional Activities
• Improving Services and Guest Experience
• Fraud Prevention and Security
• Business Operations and Management
• Customized Offers and Recommendations

3. Period of Personal Data Storage

We retain personal data for varying periods based on the purposes for which it was collected, legal obligations, and business requirements.

4. Legal Basis for Processing

We process personal data based on contract performance, legal compliance, consent, and legitimate interests.

5. Types of Data Collected

We may collect various types of personal data including contact information, payment information, reservation details, guest preferences, demographic information, and communications.

6. Data Collection Methods

We collect personal data through online booking, reservation forms, guest interactions, and cookies.

7. Data Sharing and Disclosure

We may share personal data with service providers, booking platforms, legal authorities, and in business transfers.

8. Individual Rights

Under the GDPR, you have rights including access, rectification, erasure, restriction of processing, and data portability.

9. Data Security Measures

We implement encryption, access controls, data minimization, and staff training to protect your personal data.

10. Contact Information

If you have any questions or concerns about how we process your personal data, please contact marketing@thebrehon.com.

Thank you for choosing The Brehon Hotel & Spa. We are committed to safeguarding your privacy and providing a secure experience during your interactions with us.